Online Shopping
We're committed to making your online shopping seamless. Whether you're after a BBQ, gardening tools, outdoor furniture, or home decor, we've got you covered. Check out our FAQs for answers on ordering, delivery tracking, and returns. For a hassle-free experience, explore the info below or contact our customer service team. Happy shopping!
What products are available for online shopping at Hanley's of Cork?
Hanley's of Cork offers a wide range of products for online shopping, including Garden Furniture, Gardening Tools, Barbecues and Outdoor Heaters. Browse our webshop to see all products!
How do I place an order online at Hanley's of Cork?
To place an order online at Hanley's of Cork, simply browse the products on our website, select the items you wish to purchase, and proceed to checkout.
What payment methods are accepted for online purchases at Hanley's of Cork?
Hanley's of Cork accepts various payment methods, including Klarna, Credit/Debit cards, and Apple Pay/Google Pay.
Can I cancel or change my order after I have placed it?
If you need to cancel or change your order, please contact Hanley's of Cork customer service as soon as possible. We will do our best to accommodate your request, depending on the status of your order.
Is there a minimum order requirement for delivery?
There is no minimum order requirement, however, for free delivery, the requirement is a spend of €70.
What is the delivery timeframe for online orders at Hanley's of Cork?
The delivery timeframe for online orders at Hanley's of Cork depends on the items purchased and the delivery location. We aim to deliver within 3-5 working days, but this may vary.
How much does delivery cost for online orders at Hanley's of Cork?
The delivery cost for online orders at Hanley's of Cork varies depending on the size and weight of the items purchased and the delivery location. The delivery cost will be calculated at checkout. We offer nationwide delivery on orders over €70. However, some items such as compost are only available for local delivery.
Why did I receive only part of my order?
One item may be temporarily out of stock, but usually we will get in touch with you if an item you've ordered is out of stock.
Does Hanley's of Cork offer international shipping?
Currently, Hanley's of Cork only delivers nationwide in Ireland.
What is the return policy for online purchases at Hanley's of Cork?
Hanley's of Cork has a 30-day return policy for online purchases. If you are not satisfied with your purchase, you can return it for a refund or exchange it within 30 days of receiving it. However, the product must be in good condition and not used.
What if my online order arrives damaged or defective?
If your online order arrives damaged or defective, please contact Hanley's of Cork customer service as soon as possible. We will arrange for a replacement or refund, depending on the nature of the issue.
Can I order plants in bulk for landscaping projects or events?
Yes you can, to get in touch please call or email us.
Can I purchase gift vouchers for friends or family?
Yes, we offer physical gift cards which can be posted to you, or digital gift cards which you will receive via email.
Click here for our digital Gift Card Click here for our physical Gift Card
I haven't received a confirmation email
If you haven't received your confirmation email, please reach out with your order details and we can resend your confirmation email.
How long will it take to get a refund?
The refund is processed as soon as requested, however funds going back into your account is bank dependent.
Why can't my order be shipped to my address?
This happens because some items we sell are only available for local delivery. If this occurs, please email admin@hanleysonline.com with your details and the items in your order and they will assist you.
Can I order plants online?
At the moment you can only purchase plants in our physical store.
Can I request a specific plant or product that is currently out of stock?
Yes, subject to availability from our suppliers.
Will I have to sign for the delivery?
A signature is usually required when an order is delivered.
Can I sign up for a newsletter to receive updates on new arrivals and promotions?
Yes, click here to sign up!
